GENZA Feedback Program – Official Terms and Conditions

1. Organizer

The GENZA Feedback Program (the “Campaign”) is organized by GENZA (“GENZA”, “we”, “our”), Genza Inc., a company incorporated in the State of Delaware, United States. Questions or complaints about the Campaign may be directed to social_networks@genza.io.

2. Campaign Period

The Campaign begins on July 14, 2026 and is scheduled to end on August 20, 2026, 11:59 PM Philippine Time.

GENZA may extend, modify, suspend or terminate the Campaign earlier if the required number of qualified participants has been reached or for operational, legal or technical reasons.

3. Eligibility

Participants must: (a) be above 18 years of age (inclusive); (b) reside in the Philippines or UAE; (c) use an iPhone; (d) download and explore GENZA; and (e) submit the official feedback form using their own GENZA Player ID.

One submission per person/device is permitted.

Employees, officers, contractors and agents of GENZA and its affiliates, and their immediate family members, are not eligible to receive any testing compensation. By registering and submitting feedback, each participant represents and warrants that they meet all eligibility criteria set out above, that all information they provide is true and accurate, and that they are using their own device and GENZA account.

4. Participation

Participants should use the app in good faith and submit honest feedback based on their own experience.

5. Qualified Submissions

GENZA will review all submissions. Only complete, original, genuine and useful feedback may qualify. Duplicate, copied, AI-generated, fraudulent, misleading, abusive, incomplete or otherwise low-quality submissions may be rejected at GENZA's sole discretion. GENZA may request additional verification where necessary.

6. Testing Compensation

Each of the participants whose feedback is approved by GENZA will receive the following compensation for completing the testing and submitting qualifying feedback:

Approval is determined solely by GENZA after review. All Program Assets will be automatically credited to the GENZA account associated with the User ID provided in the survey within ten (10) business days following the conclusion of the Feedback Program.

7. Additional Benefits

Qualified participants may also receive an Official Letter of Appreciation. Eligibility is determined solely by GENZA.

8. Future Opportunities

Outstanding contributors may be invited to future paid testing, research projects, freelance collaborations, internships or employment opportunities. Such opportunities are discretionary and are not guaranteed.

9. Notification of Selected Participants

Selected participants will be contacted using the email address provided during registration. GENZA is not obligated to publicly announce selected participants or publish participant names or results.

10. Rights Reserved

GENZA reserves the right to verify eligibility, reject submissions, request additional information, modify compensation, increase or decrease the number of paid participants, amend these Terms, or cancel the Campaign at any time where reasonably necessary.

11. Limitation of Liability

To the maximum extent permitted by applicable law, GENZA shall not be liable for technical failures, lost submissions, network interruptions, or circumstances beyond its reasonable control.

12. Privacy

Personal information will be processed in accordance with the GENZA Privacy Policy and solely for administering this Campaign and related communications where consent has been provided.

13. Final Decisions

All decisions made by GENZA regarding eligibility, qualification, selection of participants, interpretation of these Terms and administration of the Campaign are final.

14. Feedback Licence

By submitting feedback, each participant grants GENZA a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, adapt and incorporate the feedback for any business purpose, including product development, improvement and internal analysis, without further compensation or attribution. Each participant confirms that their feedback is their own original contribution and does not infringe the rights of any third party.

15. App Store and Platform

Feedback must be submitted only through GENZA's official registration and feedback forms. The Campaign does not require, request or pay for ratings or reviews on the Apple App Store or any other third-party platform. The Campaign is not sponsored, endorsed or administered by, and is not associated with, Apple Inc. or any App Store operator.

16. Acceptance of Terms

By completing the registration form, downloading GENZA and submitting the feedback form, each participant confirms that they have read, understood and agree to these Terms, and consents to the processing of their personal data as described in the GENZA Privacy Policy.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. This does not deprive any participant of the mandatory consumer-protection rights available to them under the laws of the Republic of the Philippines, which continue to apply. Any dispute arising out of or in connection with the Campaign that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Delaware.

18. General

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms constitute the entire terms governing the Campaign and supersede any prior or contemporaneous statements regarding it.

19. Nature of the Campaign

The Campaign is a paid product-testing and market-research exercise. All amounts and benefits provided under these Terms are compensation for the testing services performed and the genuine feedback submitted by each qualifying participant, and are not prizes, winnings, or awards. The compensation is identical for every participant whose submission qualifies; it is not determined by ranking participants against one another, by any competition, or by any element of chance. Qualification depends solely on whether a participant has genuinely completed the testing and submitted complete, original, good-faith feedback, assessed against objective completeness and authenticity criteria – not on the comparative quality, merit, or ranking of submissions. Accordingly, the Campaign is not a lottery, raffle, sweepstakes, prize draw, game of chance, prize competition, or game of skill. Participation does not require any purchase, payment, entry fee, or other consideration by the participant.